Reports & End of Day FAQs

Question 1

Where do I find reports in RoyalPOS?

Accepted Answer

Open the Admin / reports area from the dashboard or side menu. You can view sales, item-wise, category-wise, cashier, and other reports, usually filtered by a date range. Steps: Open Admin / Reports from the dashboard or side menu. Choose the report you need. Set the date range and view.

Question 2

How do I choose the date range for a report?

Accepted Answer

Most reports have start-date and end-date pickers at the top. Set the period and the report refreshes for those dates. Steps: Open a report. Tap the start date and end date. The report updates for the selected period.

Question 3

How do I see total sales and payment breakdown?

Accepted Answer

Open the sales report for the period to see total orders, total sales, and the breakdown by payment mode, plus cash in/out. Use it for daily reconciliation. Steps: Reports → sales report. Set the date range. Review totals and the payment-mode breakdown.

Question 4

How do I see item-wise and category-wise sales?

Accepted Answer

The category & item report shows quantities and amounts per item and per category for the period. You can print only items, only categories, only variations, or all of them. Steps: Reports → category & item report. Set the date range. To print, choose what to include (Items / Categories / Add-ons / All).

Question 5

How do I print or email a report?

Accepted Answer

Reports can be printed on the receipt printer or emailed. Use the print or email action on the report screen; for printed reports you can choose what sections to include. Steps: Open the report and set the date range. Tap Print or Email. Choose sections (if asked) and send/print.

Question 6

What is the opening balance and how do I set it?

Accepted Answer

The opening balance records the cash you start the day with. RoyalPOS asks for it before actions like End Day or Bank Deposit if it hasn't been entered, so cash reconciliation is accurate. Steps: When prompted, enter the day's opening balance. Confirm to continue to End Day / Cash Flow / Bank Deposit.

Question 7

How do I record cash in / cash out?

Accepted Answer

Use the Cash In / Cash Out (cash flow) option from the side menu to record money added to or taken from the drawer during the day. These entries feed the sales/end-day reconciliation. Steps: Side menu → Cash In or Cash Out. Enter the amount and a reason. Save.

Question 8

How do I record a bank deposit?

Accepted Answer

Use the Bank Deposit option to record cash moved from the drawer to the bank. RoyalPOS may ask for the opening balance first so the day's cash position stays correct. Steps: Side menu → Bank Deposit. Enter the deposit amount/details. Save.

Question 9

How do I close the day (End Day)?

Accepted Answer

Use End Day from the side menu to close the day. RoyalPOS summarises the day's sales and cash, asking for the opening balance if needed, so you can reconcile and start fresh. Steps: Side menu → End Day. Enter the opening balance if prompted. Review the day summary and confirm. Note: If end-day restriction is enabled, certain actions require the day to be closed properly.