RoyalPOS Help

Help › Online Ordering & Settings

Online Ordering & Settings

Customer-level online ordering settings in the RoyalPOS admin dashboard: online pricing, the Capto customer-app settings, kiosk settings, file uploads, and CSV imports.

How do I set online prices for items?

Open Online Pricing to set the prices used for online/app ordering, which can differ from your in-store prices. Items use the online price on the online menu.

  1. Open Online Pricing.
  2. Set/adjust the online price for items.
  3. Save — the online menu uses these prices.

Screenshot:

Online pricing configuration

Can I set online prices for variations/add-ons?

Yes. There is an online variation-price option so variations/add-ons can carry their own online prices, separate from in-store.

  1. Open the online variation price option.
  2. Set the online prices for variations/add-ons.
  3. Save.

Screenshot:

Online variation pricing

What are the Capto / customer-app settings?

Capto / customer-app settings control your online ordering and self-ordering experience — what customers can do from the customer app/QR ordering. Configure these to enable and tailor online dine-in/ordering.

  1. Open Capto / Customer App settings.
  2. Configure the online ordering options.
  3. Save.

Screenshot:

Capto customer-app settings

What are kiosk settings?

Kiosk settings configure a self-service kiosk experience where customers order themselves on a kiosk screen. Set up the kiosk options here.

  1. Open Kiosk Settings.
  2. Configure the kiosk ordering options.
  3. Save.

Screenshot:

Kiosk settings page

How do I connect online ordering platforms / integrations?

Open Online Integration to connect supported online ordering platforms/aggregators so their orders flow into RoyalPOS. Configure each integration's details as required.

  1. Open Online Integration.
  2. Select the platform and enter its connection details.
  3. Save and enable the integration.

Screenshot:

Online integration setup

How do I upload files like logo, item images, and footer images?

Upload your outlet logo, item images, footer image, and advertisement images from the relevant settings/upload screens. These files are then used on receipts, the menu, and the customer display.

  1. Open the relevant upload screen (logo/footer in outlet settings, item images in item/album, ads in advertisements).
  2. Upload the image file.
  3. Save — it's used on receipts/menu/display.

Screenshot:

Uploading logo and images

How do I import data using a CSV file?

Several sections support CSV/Excel import (for example items, prices, and customers). Download the template for that section, fill it in, and upload it to import the data in bulk.

  1. Open the section's import/upload option.
  2. Download the CSV template.
  3. Fill it with your data and upload it.

Screenshot:

CSV import screen