Location Settings & Permissions FAQs

Question 1

Where do I change a location's settings?

Accepted Answer

Open the outlet/location's Settings from the dashboard. There you set the location details (address, email, GST number), receipt footer, reporting emails, currency, tax behaviour, enable/disable options, and permissions for that location. Steps: Open the outlet/location in the dashboard. Open its Settings. Change the options you need and save.

Question 2

How do I add a receipt footer (text and image)?

Accepted Answer

In location settings set the Receipt Footer text and/or upload a Footer Image. This prints at the bottom of the customer bill (you also choose to show it on receipts in the printer customization). Steps: Open location Settings. Enter the Receipt Footer text and/or upload a Footer Image. Save. Enable the footer on the bill in Customize Your Printer if needed.

Question 3

How do I set reporting emails (daily report recipients)?

Accepted Answer

In location settings add one or more Reporting Emails. Business reports/summaries are emailed to these addresses so owners/managers receive them without logging in. Steps: Open location Settings. Enter the Reporting Email address(es). Save — reports are emailed to those recipients.

Question 4

How do I add my GST / tax number and registered address?

Accepted Answer

In location settings enter your GST/Tax Number and registered address (and upload the GST document where required). This prints on bills and is used for tax reporting/compliance. Steps: Open location Settings. Enter the GST/Tax Number and registered address. Upload the GST document if required. Save.

Question 5

How do I set the currency for a location?

Accepted Answer

The location's currency is set in its settings and is used across bills and reports for that outlet. Steps: Open location Settings. Set the currency. Save.

Question 6

How do I set tax on packaging and delivery charges?

Accepted Answer

In location settings you can mark packaging and delivery charges as taxable and set their tax percentage, so those charges are taxed correctly on the bill. Steps: Open location Settings. Enable 'packaging charge tax applicable' / 'delivery charge tax applicable'. Set the tax percentage for each. Save.

Question 7

What enable/disable options are there inside a location?

Accepted Answer

Location settings include several enable/disable toggles, such as: Remove Tax, Show Item Price Without Tax, Kiosk Enabled, QR Code Footer, tax-calculation behaviour, and enabling certain integrations (e.g. Zomato/ONDC) for that location. Turn each on or off to suit the outlet. Steps: Open location Settings. Toggle the options you need (remove tax, price without tax, kiosk, QR footer, integration enables, etc.). Save.

Question 8

How do I set app and admin permissions?

Accepted Answer

Location settings include permission controls — App Permissions and App Admin Permissions — that decide what staff can do in the POS app, plus options like a report-restriction PIN. You can also copy permissions from one location to another to keep them consistent. Steps: Open location Settings → Permissions. Set the App Permissions and App Admin Permissions. Optionally set a report-restriction PIN. Use Copy Permissions to apply the same set to other locations. Save.

Question 9

How do I change the outlet password?

Accepted Answer

In location settings use the password fields (current password / new password) to change the outlet's password. Enter the current password and the new one, then save. Steps: Open location Settings. Enter the current password and the new password. Save to update the outlet password.

Question 10

How do I change the admin / user password?

Accepted Answer

Change your own admin password from your Profile. To change another user's password, open that member in the Members section and update their password there. Steps: For your own: open Profile → set a new password → save. For a staff user: open Members → select the user → update their password → save.

Question 11

What are location tags and virtual/parent locations?

Accepted Answer

Location tags let you label/group locations, and virtual/parent location settings support multi-location structures (for example a parent with sub-locations). Set these in the location settings to organise multi-outlet businesses. Steps: Open location Settings. Set the location tag and, if applicable, the parent/virtual location. Save.