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Item Master & Bulk Upload

Adding and editing items, item prices and barcodes, item images/albums and tags, and uploading or updating many items at once via CSV in the RoyalPOS admin dashboard.

How do I add a new item?

Open Items and add a new item: enter its name, assign a category and tax, set the price(s), and add a barcode/product code and image if needed. Save and the item becomes available on the POS after sync.

  1. Open Items in the dashboard.
  2. Add a new item with name, category and tax.
  3. Set the price(s) and barcode/code.
  4. Add an image if needed and save.

Screenshot:

Add item form in the dashboard

How do I edit or update an existing item?

Open the item from the Items list to change its name, category, tax, price, barcode, image, or availability. Save and re-sync the POS to apply the change.

  1. Open Items and select the item.
  2. Edit the fields you need.
  3. Save and sync the POS app.

Screenshot:

Editing an item

How do I set multiple prices for an item (dine-in / takeaway / online)?

An item can have more than one price — for example a base price and an 'other'/online price. Set each price on the item so the POS applies the right one by order type, and the online menu uses the online price.

  1. Open the item.
  2. Enter the base price and the other/online price.
  3. Save.

Screenshot:

Setting multiple prices on an item

How do I add a barcode / product code to an item?

On the item, enter its barcode/product code so it can be scanned at the POS. An item can hold more than one code (comma-separated) when the same product has multiple barcodes.

  1. Open the item.
  2. Enter the barcode/product code (comma-separate multiple codes).
  3. Save.

Screenshot:

Adding a barcode to an item

Can I print barcode labels from the dashboard?

Yes. The dashboard includes a barcode-print option to generate barcode labels for items, which you can print on a label printer.

  1. Open the barcode print option.
  2. Select the items and label format.
  3. Print the labels.

Screenshot:

Barcode label printing in the dashboard

How do I manage item images / albums?

Use the item image / album feature to upload pictures for items so the menu shows photos. Images you upload are used in the app and online menu.

  1. Open the item or the item album section.
  2. Upload the item image(s).
  3. Save.

Screenshot:

Item image album management

What are item tags?

Item tags let you label items (for example 'bestseller', 'spicy') for grouping and filtering. Assign tags to items from the item tag feature.

  1. Open the item tag feature.
  2. Create tags and assign them to items.
  3. Save.

Screenshot:

Item tags management

How do I add many items at once with a CSV/Excel file?

Use the Bulk Upload / Import option to add many items at once from a CSV/Excel file. Download the template, fill it with your items, upload it, and the items are created in bulk.

  1. Open Bulk Upload / Import.
  2. Download the template file.
  3. Fill in your items and save the file.
  4. Upload the file to create the items.

Screenshot:

Bulk item upload via CSV

How do I update many items at once?

Use Bulk Update to change many items together — for example updating prices across items — by editing and re-uploading the data, instead of editing each item one by one.

  1. Open Bulk Update.
  2. Edit the items/prices in the provided sheet.
  3. Upload to apply the changes.

Screenshot:

Bulk update items

How do I bulk upload the other/online prices?

There are separate bulk-upload options for the other/online price lists, so you can set those prices for many items at once via a file upload.

  1. Open the other-price bulk upload option.
  2. Fill the template with the other/online prices.
  3. Upload to apply them.

Screenshot:

Bulk upload of other/online prices