How do I add a new item?
Open Items and add a new item: enter its name, assign a category and tax, set the price(s), and add a barcode/product code and image if needed. Save and the item becomes available on the POS after sync.
- Open Items in the dashboard.
- Add a new item with name, category and tax.
- Set the price(s) and barcode/code.
- Add an image if needed and save.
Screenshot:
Related: admin-items-edit, admin-items-prices, admin-items-barcode, admin-menu-category
How do I edit or update an existing item?
Open the item from the Items list to change its name, category, tax, price, barcode, image, or availability. Save and re-sync the POS to apply the change.
- Open Items and select the item.
- Edit the fields you need.
- Save and sync the POS app.
Screenshot:
Related: admin-items-add, admin-items-bulk-update
How do I set multiple prices for an item (dine-in / takeaway / online)?
An item can have more than one price — for example a base price and an 'other'/online price. Set each price on the item so the POS applies the right one by order type, and the online menu uses the online price.
- Open the item.
- Enter the base price and the other/online price.
- Save.
Screenshot:
Related: admin-items-add, admin-online-pricing, admin-items-bulk-other-price
How do I add a barcode / product code to an item?
On the item, enter its barcode/product code so it can be scanned at the POS. An item can hold more than one code (comma-separated) when the same product has multiple barcodes.
- Open the item.
- Enter the barcode/product code (comma-separate multiple codes).
- Save.
Screenshot:
Related: admin-items-add, admin-items-print-barcode
Can I print barcode labels from the dashboard?
Yes. The dashboard includes a barcode-print option to generate barcode labels for items, which you can print on a label printer.
- Open the barcode print option.
- Select the items and label format.
- Print the labels.
Screenshot:
Related: admin-items-barcode
How do I manage item images / albums?
Use the item image / album feature to upload pictures for items so the menu shows photos. Images you upload are used in the app and online menu.
- Open the item or the item album section.
- Upload the item image(s).
- Save.
Screenshot:
Related: admin-items-add, admin-uploads-images
What are item tags?
Item tags let you label items (for example 'bestseller', 'spicy') for grouping and filtering. Assign tags to items from the item tag feature.
- Open the item tag feature.
- Create tags and assign them to items.
- Save.
Screenshot:
Related: admin-items-add
How do I add many items at once with a CSV/Excel file?
Use the Bulk Upload / Import option to add many items at once from a CSV/Excel file. Download the template, fill it with your items, upload it, and the items are created in bulk.
- Open Bulk Upload / Import.
- Download the template file.
- Fill in your items and save the file.
- Upload the file to create the items.
Screenshot:
Related: admin-items-bulk-update, admin-items-bulk-other-price, admin-uploads-csv
How do I update many items at once?
Use Bulk Update to change many items together — for example updating prices across items — by editing and re-uploading the data, instead of editing each item one by one.
- Open Bulk Update.
- Edit the items/prices in the provided sheet.
- Upload to apply the changes.
Screenshot:
Related: admin-items-bulk-upload, admin-items-prices
How do I bulk upload the other/online prices?
There are separate bulk-upload options for the other/online price lists, so you can set those prices for many items at once via a file upload.
- Open the other-price bulk upload option.
- Fill the template with the other/online prices.
- Upload to apply them.
Screenshot:
Related: admin-items-prices, admin-items-bulk-upload