RoyalPOS Help

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Users & Devices

Adding dashboard/POS users (members) and roles, and managing logged-in devices and merchant app devices in the RoyalPOS admin dashboard.

How do I add a new user (member)?

Open the Members section and add a new member, entering their name, login details, and role. The user can then log in to the POS or dashboard according to their role and assigned outlet.

  1. Open Members in the dashboard.
  2. Add a new member with name and login details.
  3. Assign a role and outlet.
  4. Save — the user can now log in.

Screenshot:

Add member/user form

How do roles and permissions work for users?

Each member is given a role (such as cashier, waiter, or manager) that controls what they can do in the POS and dashboard. Assign the role that matches the staff member's responsibilities so they only access what they need.

  1. Open the member's details.
  2. Select the role/permissions.
  3. Save to apply the access level.

Screenshot:

Assigning a role to a user

How do I edit or deactivate a user?

Open the member from the Members list to edit their details, change their role, reset their password, or deactivate them so they can no longer log in.

  1. Open Members and select the user.
  2. Edit details / change role / reset password, or deactivate.
  3. Save.

Screenshot:

Editing a user's details

How do I assign a user to specific outlets?

When adding or editing a member, assign the outlet(s) they can work in. In a multi-outlet business this controls which outlet's POS/dashboard the user can access.

  1. Open the member's details.
  2. Assign the outlet(s) they belong to.
  3. Save.

Screenshot:

Assigning outlets to a user

How do I see and manage logged-in devices?

Open Logged-in Devices to see the devices currently signed in to your account/outlet. You can review them and remove a device's access if needed (for example a lost or replaced device).

  1. Open Logged-in Devices in the dashboard.
  2. Review the listed devices.
  3. Remove access for any device you no longer use.

Screenshot:

Logged-in devices list

What are merchant app devices?

Merchant App Devices shows the POS app installations registered to your outlet. Use it to see which devices are active and manage device registrations.

  1. Open Merchant App Devices.
  2. Review the registered POS devices.
  3. Manage/remove registrations as needed.

Screenshot:

Merchant app devices list