Help › Receipt & KOT Customization
Choosing what prints on the customer bill and the kitchen KOT in RoyalPOS using Customize Your Printer — logo, brand, tax, tokens, item details, totals, footer, QR codes, KOT fields, and KOT-as-label.
Open Customize Your Printer in Printer Settings. It has tabs for Cash Counter (the customer bill), Kitchen (the KOT), and KOT-as-Label. Toggle the fields you want on each, then save.
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On the Cash Counter tab you can toggle: outlet logo, brand name, location/address, phone, tax number, order token, invoice number, order type, payment mode, customer details, item-wise rate/MRP/saving/discount/tax, subtotal, totals, footer text, QR codes, and more. Turn on only what you need.
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On the Cash Counter tab enable Outlet Logo (and Brand Name). The logo downloaded for your outlet prints at the top of the bill. Make sure the logo is uploaded in your outlet/brand settings.
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On the Cash Counter tab enable Currency symbol in Total, then pick a symbol (₹, $, €, £, …) or type a custom one. The Grand Total prints with that symbol — rendered as an image so it works on any thermal printer.
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On the Cash Counter tab enable the footer options — footer text, footer phone, footer image, and the default 'powered by' line — to print your message at the bottom of the bill.
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Yes. On the Cash Counter tab you can enable a tax/compliance QR (e.g. KSA) and a dynamic UPI QR that encodes the bill amount so customers can scan to pay. The QR prints in the bill footer area.
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On the Kitchen tab you can toggle KOT fields such as customer name, customer phone, category, item name, other item name, KOT number, a barcode for Swiggy/Zomato orders, and KOT comments. Keep the KOT minimal so it's quick to read.
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On the Kitchen tab enable KOT Comment / Extra Comment and set the message. The comment then prints on the KOT — useful for standing instructions to the kitchen.
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KOT-as-Label prints kitchen tickets as labels (one per item/sticker) rather than a single ticket. On the KOT-as-Label tab you choose which fields print on the label, such as payment type, date, and add-ons.
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Enable Beep Sound in Customize Your Printer — separately on the Cash Counter tab (beep after the bill) and the Kitchen tab (beep after the KOT). It is off by default.
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In Customize Your Printer enable the top/bottom blank space options to feed extra paper so tickets are easier to tear off. Separate options exist for the bill and the KOT.
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