How to add service or packaging charges?
In settings, enable service/packaging charges and enter % or fixed amount.
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Example: In billing settings, enable service/packaging charges and enter % or fixed amount.
Help › Restaurants — Business Guide
Restaurants — Business Guide
RoyalPOS questions and examples specific to restaurants.
How to take a dine-in order?
Select the table from rihgt corner, add items from the menu, Place the order & Fiinish
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Example: Select Table 5 → Add 2 Burgers & 1 Coke → Confirm order & Finish
How to split bills between customers?
while cheking out choose “Split ” in paymnet method and divide amount by customers or paymetn type
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Example: Example:Split ₹1000 bill for 2, ₹500 for each.
How to merge orders from two tables?
Select the running table in the POS and use “Merge Table ” option .
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Example: Merge Table 2 & Table 3 bills for a group dining together
How to add takeaway orders?
Choose item directly from menu, add into the cart & Chekout .
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Example: Takeaway → Add 1 Pizza & 2 Sandwiches → Out.
How to add customer details to an order?
Enable "Track Customer Details " form settings in the app
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Example: Add Customer: Virat, Phone: 9876543210, Address: XYZ Road.
How to reprint KOT (Kitchen Order Ticket)?
Enable "Reprint kitchen Receipt " from setting in the app
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Example: You will get 2 Kots for Each
How to generate a bill?
Go to the start order, select cashier, add the items in the cart , and click “Check Out.”
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How to accept split payments?
while cheking out choose “Split Payment” and select multiple methods.
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Example: ₹500 bill → ₹300 Cash + ₹200 UPI.
How to void or refunds a bill?
Go to the settings ,Select "orders" open that bill now click right side's bottom three dots/more for “Void/Cancel.”
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Example: Wrong billing → Cancel bill #210.
How to reprint a bill?
while checking out click it on print bill again or enable "Reprint Bill Receipt" form App settings
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Example: Reprint bill #220 for the customer.
How to get alerts for low stock?
"Enable low stock alerts on Start" in app settings
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Example: System will alerts you if any of the item is out of the stock
How to check current stock levels?
from the main display just hold it on any item or select app admin then invetory to check stock count
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Example: Flour 10 Kg, Pepsi 100 Pcs remaining.
How to check daily sales report?
Go to App Admin → Reports and select the date to view sales summary & find other vartiants of reports
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Example: Total sales ₹25,000 on 20th Sept (with 55 orders)
How to check sales by item or category?
In Reports, select “Category & Items Wise Report” to view performance.
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Example: Pizza sold 120 qty, Beverages sold 80 qty in a week.
How to see Cashier/staff-wise sales?
Go to → Reports Check “Cashier wise sales report” to view each user’s sales performance.
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Example: Waiter Rajesh billed ₹12,000 sales today.
How to create customer profiles?
Go to Customers Via Settings → Add Customer and enter name, phone.
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Example: Name - Riva, Phone: 9876543210
Can i Delete invoice ?
No .You can't delete any invoice,but you can cancel
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How can i take multi orders on same table ?
you need to enable C14-Multi seating mode (table) from app setting
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If we dont have takeaway & parcel orders,how can i fix my Table View?
u need to enable C8- set as default view from app setting
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