What is RoyalPOS?
RoyalPOS is a cloud-based Restaurant & Retail Management System — a point-of-sale and business assistant that runs on Android, Windows and iOS. It powers 8,000+ outlets and handles billing, menu/inventory, tables, kitchen display, payments, delivery integrations, reports and more.
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Which types of businesses can use RoyalPOS?
RoyalPOS adapts to many business types: fine-dine restaurants, quick-service and fast-food restaurants, cafes, retail stores, food trucks, ice-cream parlors, bakeries, and spas/salons. From quick bites to fine dining and retail counters, it fits the workflow.
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What devices and platforms does RoyalPOS run on?
RoyalPOS works on Android phones/tablets, Windows 10/11 laptops, desktops and touch POS, and iOS (iPad/iPhone/macOS, with some limited functionality). It also runs on Android POS hardware including SUNMI devices — so you can bill from a device as small as a phone.
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Why choose RoyalPOS over other POS systems?
Unlike traditional POS that need a full desktop, expensive licenses, and IT staff, RoyalPOS installs from the app store and starts instantly on Android/iOS/Windows, keeps billing running offline when power or internet drops, is managed remotely, and fits in the size of a phone — with simple menu setup and minimal training.
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Does RoyalPOS work offline?
Yes. Billing continues offline — it never stops when the internet or power drops. Orders are saved locally and sync automatically once the connection returns.
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Can I manage multiple outlets / branches?
Yes. A Super Admin panel gives centralized control across all locations, while each outlet has its own app login. Role-based access (Super Admin, Location Admin, Cashier, Stock Manager and more) keeps the right people in the right areas.
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What can I do from the web back-office portal?
The web back-office portal gives full control from any browser: inventory management across locations, tax configuration per outlet, graphical reports and sales analytics, recipe inventory with ingredient tracking, role-based access control, and a multi-location dashboard.
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What is the Merchant app?
The Merchant app puts your business in your pocket — track real-time sales for any store anytime, see a visual dashboard with graphs and key figures, and export/email reports instantly. Available on Android and iOS.
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How does table management work?
Smart table management gives a seamless dine-in flow from order to bill: add tables dynamically as guests arrive, take orders table-side with the Captain app (multiple waiters, works offline), see an active-table overview, and generate fast, accurate per-table bills.
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What is the Self Kiosk?
The Self Kiosk lets customers skip the queue: on an Android or Windows kiosk they see an offers slideshow, select items, pay online, get a token, and collect their order.
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What is the Kitchen Display Screen (KDS)?
The KDS takes orders from punch to plate with zero paper tickets: an order punched on the POS appears instantly on the kitchen screen by table/order number, the chef marks it ready, and the assigned waiter is alerted to serve.
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Can RoyalPOS bill by weight?
Yes. Weight-based billing supports all measurement units (grams, kg, liters and more) with automatic unit conversions, weight-wise inventory, and precise weight-based pricing — ideal for retail and bulk items.
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Can customers split the bill?
Yes. Choose how many ways to split, amounts are auto-calculated, each split can pay with a different method (cash, card, UPI), and a separate receipt is printed for each split.
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What flexible payment options are available?
RoyalPOS offers flexible payments: accept partial payment with the balance tracked automatically; customer wallet (prepaid or postpaid) with NFC/RFID card checkout, customer-wise ledger, and the ability to restrict credit for specific customers. Receipts clearly show paid and pending amounts.
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Does RoyalPOS integrate with delivery apps?
Yes. Manage all delivery-app orders inside RoyalPOS: unified order management (all delivery orders appear in RoyalPOS), automatic menu sync, enable/disable item availability on delivery apps from the POS, and central location sync for multiple outlets.
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What is the Customer Display Screen (CDS)?
The Customer Display Screen builds trust at the counter: customers see items in real time as the cashier punches them, you can run an advertising slideshow of images/videos between orders, and it supports multi-screen POS setups.
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What reports and analytics does RoyalPOS provide?
RoyalPOS provides 35+ report types in tabular, graphical and statistical views — sales analytics with daily/weekly/monthly breakdowns, per-outlet drill-down, and real-time data. Export anywhere in CSV, Excel and PDF.
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What retail inventory features are included?
For retail, RoyalPOS covers the full operation: sales tracking, purchase/supplier order management, real-time stock levels, multi-warehouse support, detailed inventory reports, a supplier database, stock reconciliation tools, and data-driven analytics.
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Which payment methods/integrations are supported?
RoyalPOS accepts UPI payments, tap/contactless card payments, QR-code payments, Paytm and Pine Labs card-machine integration, and Razorpay for online payments — with all payment data consolidated in one place.
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What is recipe inventory management?
For QSRs, cafes and restaurants, recipe inventory tracks every ingredient: create recipes with multiple measuring units, track raw-material stock, know the exact cost of each dish, auto-deduct ingredients per order, log manual consumption, manage waste, and get full visibility into kitchen costs.
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What hardware does RoyalPOS work with?
RoyalPOS works with leading POS hardware: all thermal printers (WiFi, USB and Bluetooth), barcode scanners, Windows 10/11 devices (laptop/desktop/touch POS), any Android POS or tablet (including SUNMI), and iOS (iPad/iPhone/macOS, limited functionality). Use the hardware you already have or pick any compatible device.
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Can I get my own branded customer ordering app?
Yes. RoyalPOS can provide your brand's own customer app for a seamless ordering experience — with nearby-outlet discovery, delivery and pickup, advance/scheduled orders, full branding for your identity, and control from the RoyalPOS admin portal. Available on Android and iOS.
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What other features does RoyalPOS include?
RoyalPOS includes much more: custom taxes & currency, customized rounding, daily automated emails, a loyalty module, customer database, item/menu combos, discounts & offers, BOGO offers, membership cards, wallet, calculate-change (cash), a feedback module, delivery module, offline working, and 24x7 online support.
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How do I get started or contact RoyalPOS?
Get started by downloading RoyalPOS from the App Store or Play Store. Website: https://royalpos.in — Phone: +91 8780228978 — Email: admin@royalpos.in. It's cloud-based, easy to set up, and built for growth, with 24x7 online support.
Visit royalpos.in
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